Refund policy

Effective Date: 6 May 2026
At Shipneon.in, customer satisfaction is our priority.
1. Return Eligibility
You may request a return if:
The item is damaged, defective, or incorrect
The item is unused and in original packaging
2. Return Timeframe
Returns must be requested within [15 DAYS] of delivery.
3. Refund Process
Once we receive and inspect the returned item, your refund will be processed within [REFUND PROCESSING TIME].
Refunds will be issued to the original payment method.
4. Exchange Options
Exchanges are available for eligible products.
Subject to stock availability.
5. Damaged or Defective Products
If you receive a damaged or defective product, contact us within 48 hours.
Provide photos/videos as proof for quick resolution.
6. Non-Returnable Items
Certain items may not be eligible for return, including:
Personal use items
Perishable goods
Items marked as non-returnable
7. Return Shipping Costs
Return shipping costs: [Specify who bears the cost]
In case of defective or wrong items, we may cover return shipping.
8. Contact Us
Email: abhayjaiswal1@zohomail.in